Frequently Asked Questions / Returns / Return conditions

Return conditions

You can return one or more unworn items (free of charge within France) within 30 days. They must be returned in their original packaging, with the tags attached and in perfect condition.

You can try on items

Items that have been tried on to check the size are not regarded as having been worn. We reserve the right to refuse a return if it is damaged or for hygiene reasons.

Good to know

For items ordered via marketplace platforms such as La Redoute, Gosport and Veepee, the return must be made via the platform used for the order in question.

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